Last Updated: May 27, 2025

Welcome to Thrivenza (“Thrivenza”, “we”, “our”, or “us”). These Terms of Use (“Terms”) govern your access to and use of our website, dashboard, and any services we provide (collectively, the “Service”).

By using the Service, you agree to these Terms. If you do not agree, do not use Thrivenza.

1. Who Can Use Thrivenza

To use Thrivenza, you must be:

• At least 18 years old
• Able to form a binding contract
• Using the Service on behalf of a business or with permission to do so

You are responsible for keeping your login credentials secure.

2. What You Can and Can’t Do

You agree not to:

• Use the Service for any illegal or harmful activity
• Attempt to reverse engineer, scrape, or misuse the platform
• Resell or sublicense the Service without permission
• Abuse the AI output or spam channels (email/SMS/etc.)

We may suspend your access if you violate these rules.

3. Your Store Data

You grant us permission to access your eCommerce store data (e.g. cart data, product info, customer email) solely for the purpose of delivering the Service.

You retain ownership of your data. We do not sell your customer data.

4. AI-Generated Content

Thrivenza uses AI to generate content (emails, messages, offers, etc.).
You are responsible for reviewing and approving any content before sending it.
We do not guarantee accuracy, compliance, or results from AI-generated output.

5. Payment & Subscription

If you sign up for a paid plan:

• You authorize us to charge your payment method on a recurring basis.
• Plans renew automatically unless canceled.
• Fees are non-refundable unless required by law.

Free trials, if offered, will auto-convert unless canceled.

6. Termination

You can cancel your account at any time.
We may terminate your access if you violate these Terms, abuse the Service, or fail to pay.

7. Disclaimer of Warranties

The Service is provided “as is” and “as available.”
We do not guarantee uptime, accuracy, or effectiveness of marketing results.

8. Limitation of Liability

To the maximum extent allowed by law, we are not liable for:

• Loss of revenue or profits
• Any damages arising from use or inability to use the Service

Our total liability is limited to the amount paid by you in the past 3 months.

9. Changes to These Terms

We may update these Terms from time to time.
We’ll post changes on this page and update the “Last Updated” date.
Your continued use of the Service means you accept the new Terms.

10. Contact

Questions? Reach out to us at: support@thrivenza.com